SALARY : R487 197 per annum (Level 09)
CENTRE : Gauteng (Pretoria)
REQUIREMENTS : Minimum requirements: Applicants must be in possession of a Grade 12
Certificate and National Diploma (NQF level 6) / Degree qualification in
Information Technology / Computer Science or related equivalent qualification.
Minimum of 3 years’ experience at junior management level in ICT environment
relating to Local Area Network (LAN) and Wide Area Network (WAN), ICT
servers and applications, Network and Hardware support. Job related
knowledge: Government Systems Structure. A sound knowledge and
understanding of the South African ICT landscape and operations. Technical
expertise of ICT goods and services. ICT Acts and policies. Government
decision making processes. Internal control and risk management. Project
management principles and tools. Understanding and management of
information and formal reporting systems. Understanding and management of
information and data security systems. Job related skills: Planning and
organising skills. Interpersonal relations. Communication (verbal and written)
skills. Analytical skills. Advanced computer literacy. Problem solving skills.
Financial management. A valid driver’s licence.
DUTIES : Provide Local Area Network (LAN) and Wide Area Network (WAN) support.
Check connectivity on transversal and business application systems. Report
on the functionality of the systems. Monitor systems reconnections. Manage,
assess and resolve network infrastructure connectivity (Switches, Routers and
Access Points (AP’s). Receive new user creation forms from users and submit
for creation on departmental network. Provide feedback on new user creations.
Process and submit user network terminations as received from Human
Resource Management (HRM). Compile monthly Information Technology (IT)
reports. Manage and maintain ICT servers and applications. Monitor and
assess server environment and access control. Ensure server and connection
issues are assessed and resolved satisfactorily. Report and manage escalation
of server room issues for smooth resolutions. Facilitate, install and update of
ICT Application, eg, Antivirus, etc. Scan and clean computers for viruses. Scan
and remove unwanted / unapproved DLRRD applications. Setup, configure
and connection of IT applications. Manage and monitor Network and Hardware
support to business / users via ICT Call logging process. Attend and manage
user workstation ICT logged calls (allocation, resolution, resolution update) in
respect of hardware, software and network in context to the Service Level
Agreement (SLA) timelines. Generate call management reports. Review and
implement corrective actions on calls / processes. Participate in central ICT
projects of rolling out new initiatives in departmental offices across the
province. Conduct ICT business needs and equipment assessment report with
related recommendations on resolutions / specification. Supervise and
manage sub-Directorate. Manage the day-to-day operations of the IT unit.
Manage staff subordinates work allocation and leave. Ensure that calls are
resolved and closed within the stipulated SLA time frame. Manage Central
National Office / Provincial ICT projects and provide project status updates.
NOTE : To apply, submit a completed Z83 form and detailed Curriculum Vitae (PDF
document to a maximum of 10 megabytes) via e-mail or hand delivery. The
Department will not be held responsible for server delays. Late applications
due to technical issues will not be considered. Shortlisted candidates must
provide certified copies of required documents (Identity Document,
qualifications, etc) where necessary and service certificates to support senior
management experience to Human Resources before the interviews, including
South African Qualifications Authority (SAQA) evaluation reports for foreign
qualifications. Failure to comply will result in disqualification. To be appointed
at Senior Management Service (SMS) level, you must complete the SMS Preentry programme offered by the National School of Government (NSG). Find
course details here: https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/ appointment is subject to successful competition of the Nyukela
Programme: Pre-entry Certificate to SMS and submission of proof. All
shortlisted candidates, including SMS, shall undertake two pre-entry
assessments. One must be a practical exercise, and the other must be an
Integrity (Ethical Conduct) Assessment. Selection panels shall score both
technical exercises as an additional criterion in the interview process, the
selection committee will recommend candidates for a generic management
competency assessment, as per the Department of public Service and
Administration (DPSA) directives. The assessment will evaluate candidates’
managerial competencies using standardised tools. NB: Please note that false
or fraudulent qualifications submitted by applicants will be reported to the South
African Police Services (SAPS), and a criminal case shall be opened.
Applications: Please submit your application before the closing date as late
applications will not be considered. Did not submit duplicate applications. If
applying for multiple posts, submit separate applications for each post. Due to
high volumes, the Department will not acknowledge receipt of applications. If
you have not heard from us within 3 months, please consider your application
to be unsuccessful. Should, during any stage of the recruitment process, a
moratorium be placed on the filling of posts or the Department is affected by
any process such as, but not limited to, restructuring or reorganisation of posts,
the Department reserves the right to cancel the recruitment process and readvertise the post at any time in the future. Important: DLRRD is an equal
opportunity employer committed to promoting representivity and affirmative
action. We encourage applications from all qualified candidates. The
Department reserves the right no to fill vacancies. By applying you consent to
the collection and processing of your personal information for recruitment
purposes. Shortlisted candidates will be required to be available for
assessments and interviews at a date and time as determined by the
Department. Shortlisted candidates will undergo personnel suitability checks,
security vetting and reference checks (including social media profiles).
Applications must declare any pending criminal, disciplinary or any other
allegations or investigations. Successful candidates must pass security
clearance, sign an employment contract, sign an annual performance
agreement and disclose financial interests. All applicants are required to
declare any conflict or perceived conflict of interest, to disclose memberships
of Boards and directorships that they may be associated with. Failure to
disclose relevant information may result in disqualification or termination.
ENQUIRIES : Ms P Ledwaba Tel No: (012) 337 3657
APPLICATIONS : Applications can be submitted by hand delivered during office hours to: 524
Stanza Bopape and Steve Biko Street, Arcadia, Pretoria, 0001 or by email to
Post35@dlrrd.gov.zaEE
EE Targets: African, Coloured and Indian Males and Coloured and Indian
Females and Persons with disabilities.
CLOSING DATE : 05 June 2026 at 16:00